Cookies Policy

Cookies Policy for High Country Casino
Purpose and scope

This Cookies Policy explains how High Country Casino and its partners use cookies and similar browser technologies on our websites and in our instant-play and mobile app experiences. It focuses on cookies that manage sessions and logins, remember your preferences, support performance and diagnostics, and enable aggregated analytics and device recognition. The aim is clarity: what is stored, why, and what you can do about it.

What cookies are

Cookies are small text files placed on your device by a website or app. They store short bits of information — for example, a session identifier or a user preference. Other browser technologies that perform related functions include localStorage, sessionStorage and IndexedDB. These tools help the site remember choices and keep interactions smooth as you browse.

Why cookies and similar technologies are used

Cookies help make the experience faster, safer and more useful. Common uses include:

Keeping you logged in during a session and remembering “trusted device” settings.
Applying language, accessibility and display preferences.
Balancing load between servers and optimising delivery through content networks.
Measuring site performance and diagnosing technical issues.
Collecting aggregated statistics about usage so we can improve features and content.
Supporting chat, payment and game integrations supplied by third parties.
Respecting your consent choices and storing those choices so you aren’t prompted repeatedly.

Cookie categories and how they work
Essential cookies

These cookies are necessary for the service to function. They handle:

Session management (tracking an active login session).
Secure transmission of sensitive actions (for example, CSRF tokens kept in secure cookies).
Core platform functionality such as cashier access, form submissions and account settings.Essential cookies are typically set as session cookies or as short-lived secure, HttpOnly cookies and cannot be disabled without affecting access to core features.

Session cookies

Session cookies are temporary and usually removed when you close your browser. They:

Maintain your active session while you navigate pages.
Support single-page application behavior in instant-play games and the mobile web interface.
Facilitate temporary features such as a one-time verification step or short-term preference storage.

Persistent cookies

Persistent cookies remain on your device for a defined period so the site can remember information between visits. They are used to:

Keep you signed in when you choose “remember me.”
Store language and display choices.
Save consent and cookie preferences so you aren’t prompted on every visit.Durations vary by cookie; you can inspect expiry details in your browser or the cookie settings panel on High Country Casino.

Functional cookies

Functional cookies store choices and improve day-to-day usability:

Language selection (for example, preferred display of English or Russian).
Interface preferences such as Dark Mode and layout options.
Remembering accepted responsible gambling settings like session time-out periods or reality check preferences.Disabling these cookies will revert the site to default settings and may require you to re-enter preferences.

Analytics and performance cookies

Performance cookies collect aggregated, non-identifying information about how the site is used:

Page and feature usage counts, load times and error rates.
A/B testing and experiments that guide design and feature improvements.
Aggregated device and browser metrics used to prioritise optimisation work.These measures are used to improve reliability and make informed design decisions. Analytics data is normally aggregated and anonymised before analysis.

Preference and language settings

Cookies and local browser storage remember your language, region and other display preferences so pages and messages appear in the language you prefer and with the correct formatting. This is especially useful across mobile and desktop, where the same account may be accessed from multiple devices.

Login and session continuity

To maintain continuity between pages and visits, High Country Casino may use:

Secure, HttpOnly session cookies for active sessions.
Optional persistent cookies for “remember me” or trusted-device features.
Tokens that enable biometric or single‑tap login in the mobile app while keeping credentials protected.If you sign out or clear these cookies, you will be asked to re-authenticate.

Device recognition

Cookies and device identifiers help recognise a device you previously used. This is used for legitimate security measures (flagging new devices), reducing friction on trusted devices, and tailoring content to the device form factor (desktop, tablet, phone).

Security-related cookies

Some cookies support protection against misuse and fraud:

Cookies used to store short-lived tokens necessary for secure transactions.
Flags that enable additional verification steps for high-risk actions.These cookies are an operational part of keeping sessions stable and detecting unusual patterns. They do not expose your password or personal data.

Browser storage technologies beyond cookies

In addition to cookies, High Country Casino may use:

sessionStorage for temporary values that only apply to a single browser tab.
localStorage for non-sensitive data that should persist (for example, UI preferences).
IndexedDB for larger, structured client-side data needed for offline or performance features.These mechanisms are visible and controllable through your browser’s developer or privacy tools.

Third‑party cookies and integrations

Some functionality on High Country Casino relies on third parties (content delivery networks, payment processors, game providers, chat services, analytics vendors and auditors). Those services may set their own cookies or use other storage to:

Improve content delivery and speed.
Process payments and verify transactions.
Provide and track third-party features such as live chat or embedded games.Third-party cookies are governed by the respective providers’ policies. High Country Casino does not control the content of those third-party cookies and recommends checking each provider’s privacy resources for specifics.

Marketing and communication preferences

Cookies may be used to respect marketing-related choices:

To record whether you have opted in or out of promotional messages.
To limit how often a promotional banner is shown.
To tailor non-personal promotional content based on broad usage segments.If you disable these cookies, High Country Casino will not be able to personalise promotional content in your browser, and you may continue to receive generic messages where required.

Consent, controls and managing cookies
Cookie consent management

On first visit, High Country Casino presents a cookie notice that explains categories and offers controls. Your selection is stored so you are not prompted repeatedly. You can change those settings any time via the cookie settings link in the site footer or through your account settings.

Browser cookie controls

Modern browsers let you review, block or remove cookies. Use your browser’s privacy or settings menu to:

View which cookies are present and their expiry.
Block third-party cookies.
Block all cookies (note that this will substantially reduce functionality).Browser controls operate at the device level and affect all sites, not only High Country Casino.

Clearing or disabling cookies

Clearing cookies removes stored preferences and session identifiers. When cookies are removed:

You will be signed out of active sessions.
Saved language and display preferences may revert to defaults.
Some features, including “remember me”, will stop functioning until re-enabled.

Impact when cookies are disabled

If cookies and similar technologies are disabled:

Core features such as logging in, session continuity, cashier flow and preference-saving may not work.
Pages may reload more frequently, and you may be asked to re-enter information on each page.
Some third-party services (chat, payment tools, instant-play games) can fail to initialise properly.

Technical diagnostics, performance optimisation and aggregated analytics
Technical diagnostics

Operational cookies and temporary storage help with troubleshooting and performance monitoring:

Short-lived identifiers link activity to a session for debugging application errors.
Aggregated performance metrics guide capacity planning and minimising downtime.

Performance optimisation

Cookies and caching decisions improve load times and reduce repeated downloads:

CDN-related cookies assist in directing connections to the nearest delivery node.
Persistent performance cookies allow the platform to tune caching and prefetch strategies for commonly used pages.

Aggregated analytics

Analytics data is used in aggregate form for product improvements:

We look at patterns such as common navigation paths, game popularity and device mix.
Aggregation removes individual-level detail so reporting focuses on trends, not individual behaviour.

User experience improvements

Cookies and storage enable a smoother, more personalised experience:

Faster access to previously visited pages and games.
Remembered accessibility and display choices for repeat visits.
Better recommendations and contextual messaging based on aggregated behaviour.

How to contact us about cookies

If you need help with cookie settings or want to exercise choices about consent, use the Help Center or cookie settings panel on High Country Casino’s website. For specific queries about third-party cookies used by embedded services, the relevant provider’s privacy page will provide additional details.

Final notes

Cookies and related technologies are tools to make High Country Casino more useful and reliable. You have control over most of them through browser settings and High Country Casino’s consent management. Disabling cookies is possible, but it will reduce or disable parts of the site that rely on session handling, preferences and device recognition. If you are unsure which option is best for you, the cookie settings panel in your High Country Casino account explains the effect of each category before you change it.